FAQs

SyLo Heating & Cooling

  • Do you do geothermal installation, maintenance, and repair?

    Yes, we provide comprehensive geothermal services for your heating and cooling needs. Contact us today to schedule a professional consultation.
  • Do you offer emergency services?

    Yes, we offer emergency services when you need immediate assistance. Please call our team right away if you're experiencing HVAC issues that can't wait.
  • How often should I have my AC unit or furnace serviced?

    We recommend scheduling a preventative tune-up twice yearly - once in spring for your AC and once in fall for your furnace to ensure optimal performance year-round.
  • Why is my furnace making strange noises?

    Unusual noises from your furnace should be addressed promptly by a professional to prevent potential damage to your system. We recommend scheduling an inspection as soon as possible.
  • How often should I change my air filter?

    For maximum efficiency and proper airflow, we advise changing your air filter every one to three months, depending on your specific usage and environmental factors.
  • What should I do if my furnace stops working?

    If your furnace stops functioning, please contact our service team immediately. Quick response can prevent further complications and restore your comfort sooner.
  • How long does a typical HVAC installation take?

    Standard system replacements typically require one day to complete, though the exact timeframe may vary based on your specific system type and home configuration.
  • Why is my furnace running so often in the winter?

    Furnaces naturally operate more frequently during colder weather. However, if yours is running continuously, please call us for a professional assessment of your system.
  • Why is there a burning smell when I turn on my furnace?

    A brief burning odor during the first few uses of the season is normal as dust burns off the heat exchanger. If this smell persists, please contact us for a safety inspection.
  • What happens if my furnace or AC goes out during extreme temperatures?

    We prioritize emergency service calls during severe Michigan weather conditions. When homes lose heating or cooling during dangerous temperature extremes, our team responds quickly to restore your comfort and safety.